Privacy Policy

At Pathar (accessible at https://www.pathar.com.pk), we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Personal Information

We may collect the following details when you contact us, make a purchase, or subscribe to updates:

• Full Name
• Email Address
• Phone Number
• Shipping and Billing Address
• Payment Information (processed securely via third-party gateways)

b) Non-Personal Information

We also collect certain non-personal data automatically, such as:

• Browser type and version
• IP address
• Device type
• Pages visited and time spent
• Cookies and usage data

2. How We Use Your Information

We use the information to:

• Process and deliver your orders
• Respond to customer service requests
• Send promotional or informational emails (optional)
• Improve our website and user experience
• Analyze traffic and usage trends

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

• Trusted payment processors
• Shipping and logistics providers
• Service providers such as hosting or analytics companies
• Legal authorities when required by law

4. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze performance. You may disable cookies in your browser settings, though some features may not function properly.

5. Data Security

We implement appropriate measures to protect your information. However, no internet-based transmission or storage method is 100% secure.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal data
• Opt out of marketing emails
• Request how your data is used

To exercise these rights, contact us at support@pathar.com.pk.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those websites.

8. Changes to This Policy

We may update this policy occasionally. Changes will be posted here with an updated effective date.

9. Contact Us

If you have any questions or concerns, please contact us at:

Pathar
137-E, Main Potohar Road, I-9/2, Islamabad
Email: support@pathar.com.pk
Phone: +92-336-6578900